Product description
Kitchen and laundry mixer taps sold between 1st February 2010 and 5th October 2011
See a list of details to help identify the product
Reason the product is recalled
There is an increased risk of the mixer leaking and in rare cases the handle & cartridge assembly may disengage from the body of the mixer.
The hazards to consumers
If the handle and cartridge assembly disengages, there is an extremely slight risk of scalding due to hot water coming out of the mixer.
Note: The standard for plumbing and drainage, AS/NZS 3500.4.2:1997, requires that the maximum temperature of heated water delivered to all sanitary fixtures must not exceed 45 deg C in early childhood centres, primary & secondary schools, nursing homes and similar buildings and must not exceed 50 deg C for all other buildings.
Note: The standard for plumbing and drainage, AS/NZS 3500.4.2:1997, requires that the maximum temperature of heated water delivered to all sanitary fixtures must not exceed 45 deg C in early childhood centres, primary & secondary schools, nursing homes and similar buildings and must not exceed 50 deg C for all other buildings.
What consumers should do
Arrange for your product to be serviced by entering your details on the website at www.starion.com.au and click on the “service” button at the top of the page.
Alternatively, contact Starion on the following numbers: 1800 060 875 (outside Brisbane), or (07) 3131 5800 (Brisbane metropolitan area)
Alternatively, contact Starion on the following numbers: 1800 060 875 (outside Brisbane), or (07) 3131 5800 (Brisbane metropolitan area)
Details to help identify the product
Supplier running the recall
Who sold the product
Plumbing & electrical suppliers/retailers
Identifying product features
Product codes & names:
450822030037 - PINTO KITCHEN MIXER
514822730037 - POLO SINK MIXER CHROME
514822440037 - POLO GREEN SINK MIXER
514822080037 - POLO LAUNDRY MIXER 50MM BASE
450822020037 - LINEA ELEGANCE KITCHEN MIXER
51482271 - DREAM KITCHEN MIXER
NERO589C - NERO POLO KITCHEN WITH LOOP LEVER
Identifying numbers
Other identifying numbers
Product codes & names:
450822030037 - PINTO KITCHEN MIXER
514822730037 - POLO SINK MIXER CHROME
514822440037 - POLO GREEN SINK MIXER
514822080037 - POLO LAUNDRY MIXER 50MM BASE
450822020037 - LINEA ELEGANCE KITCHEN MIXER
51482271 - DREAM KITCHEN MIXER
NERO589C - NERO POLO KITCHEN WITH LOOP LEVER
450822030037 - PINTO KITCHEN MIXER
514822730037 - POLO SINK MIXER CHROME
514822440037 - POLO GREEN SINK MIXER
514822080037 - POLO LAUNDRY MIXER 50MM BASE
450822020037 - LINEA ELEGANCE KITCHEN MIXER
51482271 - DREAM KITCHEN MIXER
NERO589C - NERO POLO KITCHEN WITH LOOP LEVER
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12876 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
