Product description
A rechargeable handheld massage gun
See a list of details to help identify the product
Reason the product is recalled
The battery may fail and ignite during charging or use.
The hazards to consumers
There is a risk of a fire or burns.
What consumers should do
Consumers should immediately unplug and stop using the product.
Kogan Australia will contact affected consumers to provide a full refund and arrange for disposal of the product.
For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au
Kogan Australia will contact affected consumers to provide a full refund and arrange for disposal of the product.
For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying numbers
SKU
KAMTMSGGUNA
Dates available for sale
-
Where the product was sold
Nationally
International
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18567 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
