Product description

15ml handmade Lavender Eye Cream
100g handmade Lavender Moisturiser

See a list of details to help identify the product

Reason the product is recalled

The products have been found to contain an unacceptably high level of microbial activity.

The hazards to consumers

Depending on the organism(s) present or subsequently introduced into inadequately preserved cosmetic products, consumer safety may be placed at risk through serious infection.

What consumers should do

The consumer should discontinue the use of the product and return the product to the manufacturer for a refund.

Details to help identify the product

Supplier running the recall

Who sold the product

Australian Lavender Essentials

Identifying product features

Lavender Eye Cream batch dates: 16/2/13 & 19/5/13 Lavender Face Moisturiser batch date: 29/5/13

Identifying numbers

Other identifying numbers

Lavender Eye Cream batch dates: 16/2/13 & 19/5/13
Lavender Face Moisturiser batch date: 29/5/13

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13670 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.