Product description
LED Recessed Non-Maintained Emergency Downlight
See a list of details to help identify the product
Reason the product is recalled
There exists a manufacturing fault where a small number of products have untrimmed input power terminals located at the underside of the control box. The untrimmed terminals could potentially extend to, or close to, the surface of the underside of the control box, where a small ventilation cavity exists.
The hazards to consumers
Contact with these exposed input terminals, whilst the product is connected to power, could cause electric shock.
What consumers should do
Distributors and contractors should carefully inspect all installed or stocked products. Any products affected by the manufacturing fault should return them to MPower for an exchange with a replacement product.
For further information, please direct all calls and any queries concerning this recall to the MPower’s support line on 1300 733 004 between 9am and 5pm (Mon Fri) or email info@mpower.com.au
For further information, please direct all calls and any queries concerning this recall to the MPower’s support line on 1300 733 004 between 9am and 5pm (Mon Fri) or email info@mpower.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Lawrence & Hanson Group - L&H, Auslec
MMEM Group - AWM, TLE, Haymans, D&W
Rexel Group
Gemcell Electrical Group
MMEM Group - AWM, TLE, Haymans, D&W
Rexel Group
Gemcell Electrical Group
Identifying product features
NIK-PANCAKE-EXE
BEL-LG1
BEL-LG2
Identifying numbers
Other identifying numbers
NIK-PANCAKE-EXE
BEL-LG1
BEL-LG2
BEL-LG1
BEL-LG2
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13863 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
