Product description

Portable pet pool and pet sprinkler pad.

Brand: Lexi & Me

Product codes: 100000079508 (pool), 100000039396 (sprinkler pad)

Barcodes: 9392596015614 (pool), 9392596006025 (sprinkler pad)

Dates sold:
Pet pool: 13 September 2022 – 20 December 2024
Pet sprinkler pad: 9 October 2021 – 21 December 2024

See a list of details to help identify the product

Reason the product is recalled

The products do not comply with the mandatory standard for portable swimming pools.

The products do not have the required warning signs and messages.

The hazards to consumers

Risk of drowning and death if a child enters the pool unsupervised.

What consumers should do

  1. Stop using the products immediately.
  2. Contact Petstock to arrange for a full refund.
  3. Contact Petstock if you have given the product to another person or have disposed of the product.

Contact

Petstock Pty Ltd
Email: customerservice@petstock.com.au
Call: 13 73 87 (13 PETS), Monday to Sunday, 8:00 am - 8:00 pm AEDT
Web: www.petstock.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Petstock, My Pet Warehouse, Best Friends Pets, Pet City, PetPost.

Identifying numbers

Barcode number

9392596015614 (pool), 9392596006025 (sprinkler pad)

Dates available for sale

-
-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2024/20408 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Consumer Protection - Department of Energy, Mines, Industry Regulation and Safety (WA) if you have a question about the reason the product is recalled or the hazards to consumers.