Product description

A power supply sold either as an accessory for, or bundled with, Liberator’s 8 and 10 inch Rugged devices.

Only the power supply is under recall.

Brand: HUANAN, Model No: HNT-S520RZ
Input: 100-240V~50/60Hz, 0.3A.
Output: 5.0V DC, 2.0A, 10.0 Watts.

See a list of details to help identify the product

Reason the product is recalled

This product does not comply with the relevant electrical standard. There is no insulation on the base of the contact pins. 

The hazards to consumers

There is a risk of serious injury or death from electric shock.

What consumers should do

Stop using this product immediately and contact Liberator to arrange a replacement power supply.

For more information or to arrange for a replacement power supply, contact Liberator on info@liberator.net.au or by phone on 02 9124 9945.

Details to help identify the product

Supplier running the recall

Who sold the product

Liberator Pty Ltd
Speech Pathologists
NDIS plan managers

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19995 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.