Product description
Lithium batteries included in the electrical boat motor models Travel and Ultralight
See a list of details to help identify the product
Reason the product is recalled
Parts of the production of the lithium batteries are not waterproof and water could enter the housing.
The hazards to consumers
If water enters the housing, an electrolytic reaction may occur and could pose a fire risk. This may result in a serious injury.
What consumers should do
Consumers should immediately stop using the Torqeedo outboard motor battery.
Consumers with the affected models will need to register the batteries on the https://www.torqeedo.com/safety Torqeedo GmbH will then contact consumers directly to advise which Torqeedo service centre to get the battery checked and repaired or replaced.
For further information, please call Power Equipment Pty Ltd on 1800 069 469 (Monday to Friday, 8am–5pm AEST), or email asia@torqeedo.com
Consumers with the affected models will need to register the batteries on the https://www.torqeedo.com/safety Torqeedo GmbH will then contact consumers directly to advise which Torqeedo service centre to get the battery checked and repaired or replaced.
For further information, please call Power Equipment Pty Ltd on 1800 069 469 (Monday to Friday, 8am–5pm AEST), or email asia@torqeedo.com
Details to help identify the product
Supplier running the recall
Torqeedo GmbH
Who sold the product
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17639 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
