Reason the product is recalled
IKEA has received customer reports of LOCK and HYBY ceiling lamp glass shades falling.
The hazards to consumers
If the ceiling lamp glass shades fall this may pose an impact or laceration hazard.
What consumers should do
Customers should immediately return uninstalled LOCK or HYBY ceiling lamps to any IKEA store for a full refund.
If LOCK or HYBY ceiling lights are already installed, customers should immediately contact IKEA Customer Service or visit www.IKEA.com.au/recalls for further information.
Customers should not remove the product themselves. Proof of purchase (receipt) is not required for a full refund or replacement.
Details to help identify the product
Supplier running the recall
Who sold the product
IKEA
Identifying product features
00055691, 00065204 – LOCK 10216373 – HYBY
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15196 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.