Product description

2 Person Inflatable Spa

See a list of details to help identify the product

Reason the product is recalled

During operation of the pump control box, ineffective insulation of the internal water heating element may allow electrical current to transfer to the control box, water or wet parts.

The hazards to consumers

Electric shock may occur when in contact with the control box, water or wet parts.

What consumers should do

Consumers who have purchased this product will be contacted by email with instructions to arrange to receive a replacement heater which will be installed by a licensed electrician at the cost of Myhomehealthcare.

Details to help identify the product

Supplier running the recall

Myhomehealthcare

Who sold the product

Myhomehealthcare

Identifying product features

SAA121806EA

Identifying numbers

Other identifying numbers

SAA121806EA

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14418 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.