Product description
Recall updated on 7 August 2024: Information added that multiple power banks have caught fire causing serious injuries and property damage.
Dual magnet power bank for wireless phone charging.
SKUs:
- CY4565PBCHE
- CY4631PBCHE
- CY4615PBCHE
- CY4620PBCHE
- CY4626PBCHE
See a list of details to help identify the product.
Reason the product is recalled
The power bank may overheat and catch fire.
The hazards to consumers
There is a risk of a serious burn injury and/or property damage if the battery overheats and catches fire.
Multiple power banks have overheated and caught fire, causing serious injuries and property damage.
What consumers should do
Consumers should stop using affected power banks immediately.
Return power banks to the place of purchase for a full refund.
For more information visit https://www.cygnett.com/pages/magmove-product-recall or contact Cygnett Pty Ltd at info@cygnett.com or by phone on 03 9912 9100.
Details to help identify the product.
Supplier running the recall
Who sold the product
• JB HiFi
• Officeworks,
• Harvey Norman
• Telstra
• Optus
• The Good Guys
• Aelia
• Relay
• Tech2Go
• Newslink
• WH Smith
• Anaconda
• Myer
• Leading Edge
• Retravision
Identifying numbers
Barcode number
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20131 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
