Product description
The product is a hot water bottle made of rubber which when filled can provide massaging powered by 2AA size batteries. The product comes with a removable Terry cover.
See a list of details to help identify the product
Reason the product is recalled
The product does not carry the appropriate labelling and required certification under the British Standard of compliance number BS 1970:2006.
The hazards to consumers
Burn/scald
What consumers should do
Any customer who purchased this product should return it to the place of purchase or directly to Homedics, Level 1, 6 University Place, Clayton, Vic 3168 for a full refund of the purchase price. If you require more information please contact Homedics Customer Service on 03 8561 6666 or email to cservice@homedics.com.au
Details to help identify the product
Supplier running the recall
Homedics Australia Pty Ltd
Identifying product features
Model WTR-BOT-AU.
Identifying numbers
Other identifying numbers
Model WTR-BOT-AU.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2007/9078 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
