Product description
Tubular spokes of the R-SYS front wheel.
See a list of details to help identify the product
Reason the product is recalled
The carbon tubular spokes of the R-Sys front wheel may break during use in certain circumstances causing the rider to lose control and possibly fall, potentially sustaining injury.
The hazards to consumers
The wheel may break during use and cause the rider to lose control and possibly fall, potentially sustaining serious injuries.
What consumers should do
Consumers who purchased the product via Grays Online are being contacted. Contact Grays Online to organise for a replacement front wheel rim.
Details to help identify the product
Supplier running the recall
Who sold the product
Grays Online
Identifying product features
MAVIC R-SYS
Identifying numbers
Other identifying numbers
MAVIC R-SYS
Dates available for sale
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13718 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
