Product description
Takata SDI driver airbags may have been installed in Mercedes-Benz 639 Vito vans model years 2003-2006, as a replacement part during a previous repair.
Model
Brand
See a list of details to help identify the product
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Reason the product is recalled
Faulty Takata airbag inflators are subject to a compulsory recall.
Airbag inflator: As the airbag gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade.
The hazards to consumers
If an affected vehicle is involved in a collision triggering the airbag, or if the airbag mis-deploys, the metal inflator housing may explode/rupture under too much internal pressure.
If the faulty airbag inflator ruptures, it can go off with too much explosive force causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.
There have been serious injuries and deaths caused by faulty Takata airbags.
What consumers should do
Check the attached Vehicle Identification Number (VIN) list to see if your vehicle is affected.
Do not drive your vehicle under any circumstances if your vehicle is affected.
Immediately contact your preferred authorised Mercedes-Benz retailer to schedule an appointment to have the airbag checked and replaced if required.
Your Mercedes-Benz retailer will work with you to offer flexible mobility options which may include, towing, taxi/rideshare or onsite mobile inspections, where possible.
The airbag replacement and preferred mobility options are free of charge.
You can find your preferred Mercedes-Benz retailer contact details at: www.mercedes-benz.com.au/vans/content-pool/applications/dealer-locator.html.
Call Mercedes-Benz Customer Assistance Centre on 1300 762 718 between 9:00am and 5:00pm Australian Eastern Standard Time, Monday to Friday or visit www.mercedes-benz.com.au for more information about the recall.
Email takata_au@mercedes-benz.com.
Details to help identify the product
Supplier running the recall
Who sold the product
Originally sold between 2 July 2003 to 24 February 2006 by authorised Mercedes-Benz retailers in Australia. To see the list of retailers go to www.mercedes-benz.com.au/vans/content-pool/applications/dealer-locator.html.
Identifying product features
Consumers who have a Mercedes-Benz 639 Vito van manufactured between 2003-2006 need to check if the VIN of their vehicle is listed on the attached VIN list.
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20569 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
