Recall published

Topics

Vehicle accessories (registered)
Boat parts and accessories

Product description

Mercury Design 2 Joystick Piloting Kit
Joystick operated piloting system for marine vessel

See a list of details to help identify the product

Photograph Mercury Joystick Piloting Kit Design 2

Reason the product is recalled

A defect in the operating software of the joystick could result in the steering helm sensor providing the Vessel's control system with an incorrect reading, and may lead to unintended steering of the vessel.

The hazards to consumers

Potential loss of steering control, increasing the risk of an accident and injury.

What consumers should do

Consumers should avoid using their vessels until checked and, if necessary, a software upgrade is performed. Consumers can contact Marine Power International for instructions on conducting a self check to determine whether their product is affected by the recall or can contact their local mercury dealer to arrange for their vessel to be inspected and if necessary repaired.

For further information, contact Mercury Marine Customer Service, at 03 9791 5822 (between 8:30 AM and 4:30 PM AEST) or email us at merc.info@mercmarine.com

Details to help identify the product

Supplier running the recall

Marine Power International Pty Ltd

Who sold the product

Brisbane Marine
On Board Marine Services
Channel Marine
My Marine Service Centre

Dates available for sale

-

Where the product was sold

Nationally
International

Print supporting information

Recall advertisement.pdf 36.5 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17553 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.