Product description
SeaPro engine - V12 500 horsepower outboard engine
Verado engine - V12 600 horsepower outboard engine
See a list of details to help identify the product
Reason the product is recalled
The product may have a faulty steering sensor. If the sensor fails the engine will enter ‘guardian mode’ which reduces the engine’s power output and may reduce the steering capability of the vessel.
The hazards to consumers
Risk of injury and property damage from unexpected change to the boat’s steering capability leading to a collision.
What consumers should do
Consumers should stop using affected engines and contact their closest Mercury Marine V12 dealer to arrange to have it inspected and repaired if required. The repair involves replacing the faulty position sensor with a new sensor.
For more information contact Mercury Marine Customer Service by email on merc.info@mercmarine.com or by phone on 03 9791 5822 (Monday to Friday, 8.30am to 4.30pm AEST).
Details to help identify the product
Supplier running the recall
Identifying product features
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19877 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
