Product description
Model numbers MS2346VR and MS2347GR sold from September 2007 to current with serial numbers commencing with the numbers 708 to 802.
See a list of details to help identify the product
Reason the product is recalled
Possibility of an electrical short circuit which in extreme cases may result in an electric shock to the user.
The hazards to consumers
Electrocution
What consumers should do
Immediately cease use of the product. Contact the Customer Information Line on 1800 506 154 9am to 5pm Monday to Friday to arrange for the product to be taken to an Authorised Service Centre for inspection and repair at no charge. Prior to calling consumers are asked to record their model and serial numbers to provide to LG's Customer Information Line.
Details to help identify the product
Supplier running the recall
LG Electronics Australia Pty Ltd
Identifying product features
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Identifying numbers
Other identifying numbers
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Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2008/10151 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
