Product description

Miele coffee machine
Models CVA 3650 and CVA 3660

See a list of details to help identify the product

Reason the product is recalled

Under extreme circumstances, an internal power connection in the affected coffee machine may become defective.

The hazards to consumers

If the internal power connection becomes defective, this could damage the coffee machine and create a fire risk.

What consumers should do

Consumers with affected coffee machines should stop using their coffee machines immediately.

Miele will contact all consumers who have purchased the affected products to arrange a service visit for Miele to upgrade the internal power connection in their affected coffee machines free of charge.

Consumers may also contact Miele by phoning 1800 332 542 to arrange this appointment.

Details to help identify the product

Supplier running the recall

Who sold the product

Miele authorised retailers

Identifying numbers

Electrical approval number

ESV120662

Barcode number

CVA3650 – GTIN: 4002514366326 and CVA3660 – GTIN: 4002514367873

SKU

CVA3650 - 07083310, CVA3660 - 07083320

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/17065 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.