Product description

Remote keys used for variants of Mitsubishi car models, year range 2020-2022 including:
• Mirage
• ASX
• Eclipse Cross
• Outlander
• Pajero
• Pajero Sport
• Triton
• Express

Only vehicles in the attached VIN list are affected.

See a list of details to help identify the product

Reason the product is recalled

The product was sold without the warning information that is required for products containing button/coin batteries.

The hazards to consumers

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them. Consumers may be unaware that the product contains a button battery.

What consumers should do

Owners should:
1. Check if their vehicle is subject to this recall on the Mitsubishi Motors Australia website by entering their vehicle VIN on the recall page (www.mitsubishi-motors.com.au/owners/vehicle-recall.html)
2. Keep keys in a safe place and out of reach of children at all times.
3. Contact their preferred Mitsubishi Motors Dealer to check if the required warnings are present and have any missing warnings fitted at no cost to the owner.
4. Owners should bring the following items with them to the Dealer:
• BOTH keys
• Vehicle Owner’s Manual
• Vehicle Service and Warranty Book or the Recall Letter received in the post

For more information contact Mitsubishi Motors on customerservice@mmal.com.au or by phone on 1300 131 211.

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised Mitsubishi Dealers

Identifying product features

See attached VIN list

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19809 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.