Product description
Momentum Vida E+ Low-Step E-Bicycles (pedal electric bicycle) – 2021 and 2022 model in various colours and sizes.
|
Item number |
Item name |
Model year |
|
2113226154 |
Vida E+ LDS 25km/h S Red |
MY21 |
|
2113226155 |
Vida E+ LDS 25km/h M Red |
MY21 |
|
2113226157 |
Vida E+ LDS 25km/h L Red |
MY21 |
|
2213250154 |
Vida E+ LDS 25km/h S Indigo |
MY22 |
|
2213250155 |
Vida E+ LDS 25km/h M Indigo |
MY22 |
|
2213250157 |
Vida E+ LDS 25km/h L Indigo |
MY22 |
|
2213250254 |
Vida E+ LDS 25km/h S Happy Mint |
MY22 |
|
2213250255 |
Vida E+ LDS 25km/h M Happy Mint |
MY22 |
|
2213250257 |
Vida E+ LDS 25km/h L Happy Mint |
MY22 |
See a list of details to help identify the product
Reason the product is recalled
The steerer tube or fork may fracture or break during use.
The hazards to consumers
Risk of accident and serious injury if the tube or fork breaks during use and causes a fall.
What consumers should do
Immediately stop using your bike.
1. Check your fork serial number. You can find the serial number on the outer side frame of the left rear dropout or the bike's downtube.
2. If the third character of your bike serial number is:
- H, J or K – return your bike to an authorised Giant dealer for a free fork replacement.
- G – return your bike to an authorised Giant dealer for further inspection, and if necessary, a free fork replacement
3. Contact Giant by email or phone if you are unable to return the product or have sold or gifted it to another person.
Contact
Authorised Giant and Momentum retailers
Email at recalls@giantbikes.com.au or info@giantbikes.com.au
Online: https://www.giant-bicycles.com/au/recall-information
Phone: 03 8541 4800, 9 am to 5 pm (AEST), Monday to Friday
Details to help identify the product
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20583 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
