Product description

4.7 metre multi-purpose ladder

See a list of details to help identify the product

Reason the product is recalled

The ladder does not perform as claimed on the packaging and on the load rating label. Consumers may mistakenly rely on the claimed load rating of 150kg to decide whether it is safe for them to use. Recent testing has confirmed that the ladder has a load rating of 112.5kg.

The hazards to consumers

There is a possibility of a fall injury if the ladders fail while loaded with more than 112.5kg.

What consumers should do

Consumers should not use the ladder for loads of more than 112.5kg. Consumers may contact Factory Fast to arrange to be refunded the full purchase price.

Details to help identify the product

Supplier running the recall

Who sold the product

Factory Fast

Identifying product features

Model no. MultiLADDER-QH-604

Identifying numbers

Other identifying numbers

Model no. MultiLADDER-QH-604

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13458 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.