Product description
Snowman doll with removable components including a top hat, ears, mittens and faces.
Affected models are identifiable by the date code "12/2023" or "04/2024" located on the bottom of the top hat component. See photos.
See a list of details to help identify the product
Reason the product is recalled
This product does not comply with the mandatory standard for toys for children up to and including 36 months of age.
The top hat may break and create small parts.
The hazards to consumers
Risk of serious injury or death from choking if a child swallows a small part from the broken toy.
What consumers should do
- Stop using the product immediately and dispose the original top hat component.
- Contact Step 2 Direct Australia using the contact details below to order a replacement top hat component.
- Send an email to or phone Little Smiles Pty Ltd if you have sold or gifted the product to another person.
Contact:
Step2 Direct Australia
email: info@littlesmiles.com.au
call: 1300 665 882 from 9:00am to 5:00pm AEST Monday to Friday
Details to help identify the product
Supplier running the recall
Who sold the product
Little Smiles Pty Ltd t/as Step 2 Direct Australia through the website available at: https://www.step2direct.com.au/
Identifying product features
Affected models are identifiable by the date code "12/2023" or "04/2024" located on the bottom of the top hat component.
Identifying numbers
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20502 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
