Product description
Self-balancing 2 wheel mobility device
See a list of details to help identify the product
Reason the product is recalled
The battery charger and appliance connector do not comply with the Australian standards and are not approved.
The hazards to consumers
There is a potential risk of fire and/or electric shock.
What consumers should do
1. Stop using the charger immediately and unplug it from the socket outlet.
2. Place the charger in a safe place where it cannot be accessed to prevent use.
Replacement chargers will be sent to all affected customers along with instructions on how to dispose of it.
For further information contact Smart Wheels Australia Pty Ltd on 08 8125 8825 or at sales@smartwheels.com.au
2. Place the charger in a safe place where it cannot be accessed to prevent use.
Replacement chargers will be sent to all affected customers along with instructions on how to dispose of it.
For further information contact Smart Wheels Australia Pty Ltd on 08 8125 8825 or at sales@smartwheels.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Jed Group of Companies Pty Ltd (T/A Aussie Demonstrator)
Jed Schwimmer (T/A JJ's Marketing)
Jed Schwimmer
Street Hair
Jed Schwimmer (T/A JJ's Marketing)
Jed Schwimmer
Street Hair
Identifying product features
AC charger model marking:
1. Neo-420200, Input 100-240VAC 50/60Hz, output DC 42V 2A LPS or
2. JZX-420200 Input 100-240VAC 50/60Hz, output DC 42V 2A LPS
Appliance connector marking:
REF662, EN60320-1, LT18, SZC7S, HG, 2.5A 250V~
Identifying numbers
Other identifying numbers
AC charger model marking:
1. Neo-420200, Input 100-240VAC 50/60Hz, output DC 42V 2A LPS or
2. JZX-420200 Input 100-240VAC 50/60Hz, output DC 42V 2A LPS
Appliance connector marking:
REF662, EN60320-1, LT18, SZC7S, HG, 2.5A 250V~
1. Neo-420200, Input 100-240VAC 50/60Hz, output DC 42V 2A LPS or
2. JZX-420200 Input 100-240VAC 50/60Hz, output DC 42V 2A LPS
Appliance connector marking:
REF662, EN60320-1, LT18, SZC7S, HG, 2.5A 250V~
Dates available for sale
-
Where the product was sold
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15150 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.