Reason the product is recalled
An internal component of the blender is made of unsuitable material.
The hazards to consumers
If spilled liquid enters the internal parts of the blender it has the potential to cause fire.
What consumers should do
Consumers should immediately stop using the product and register their details online at nutriinfusion.com.au/product-recall or call 1800 278 524 for information on how to return it for repair free of charge.
Details to help identify the product
Supplier running the recall
Who sold the product
Products affected by the recall were supplied in Australia by direct response television (DRTV) and at Live Events and James Cheney sales locations.
Identifying product features
Nutriblend Model XJ-13409 and NutriInfusion Model XJ-13409
Model numbers and product names are printed on the base of the product.
Products affected by the recall are more easily identifiable by the colour of the base of the blender. Affected products have a stainless steel (silver colour) base, whereas products which are not affected by the recall have a dark grey base.
Identifying numbers
Other identifying numbers
Nutriblend Model XJ-13409 and NutriInfusion Model XJ-13409
Model numbers and product names are printed on the base of the product.
Products affected by the recall are more easily identifiable by the colour of the base of the blender. Affected products have a stainless steel (silver colour) base, whereas products which are not affected by the recall have a dark grey base.
Model numbers and product names are printed on the base of the product.
Products affected by the recall are more easily identifiable by the colour of the base of the blender. Affected products have a stainless steel (silver colour) base, whereas products which are not affected by the recall have a dark grey base.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/15001 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.