Product description
NZXT H1 Computer Cases fitted with PCIe Riser Assembly
Model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black)
Serial number range
1200233400001 to 1203962204202
00648999610844189725 to 00648999610844206361
0120AC00100001 to 01211C01900285
The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
Model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black)
Serial number range
1200233400001 to 1203962204202
00648999610844189725 to 00648999610844206361
0120AC00100001 to 01211C01900285
The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
See a list of details to help identify the product
Reason the product is recalled
Due to the circuit board's design, the metal screws that attach the PCIe riser assembly to the frame can cause a short in the printed circuit board and this may overheat and catch fire.
The hazards to consumers
If the circuit board overheats and catches on fire there is a risk of serious injury or death.
What consumers should do
Consumers should immediately disconnect the case from the power supply and stop using the computer cases and contact NZXT Australia. NZXT Australia will either arrange for replacement or repair of the product.
For further information, please contact NZXT Australia by phone on 1800 413 611 or via email at support_au@nzxt.com
For further information, please contact NZXT Australia by phone on 1800 413 611 or via email at support_au@nzxt.com
Details to help identify the product
Supplier running the recall
Identifying numbers
SKU
CA-H16WR-W1 and CA-H16WR-B1
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/18855 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
