Reason the product is recalled
The filter system has the potential of being an entrapment hazard due to excessive suction when a number of other factors are involved.
The hazards to consumers
If certain components are removed and a person sits on the top of the filter they can be injured due to entrapment.
What consumers should do
Customers will be sent a kit within 2 weeks and will be asked to fit a safety cap to the top of their filter in order to make the product compliant.
Details to help identify the product
Supplier running the recall
Who sold the product
Aqua Solutions (Ballina), Brisbane Spa Centre, Gympie Poolworld, Indoor Outdoor Spas (Central Cost NSW), Lange Pools & Spas (Toowoomba), Mackay Spa Shed, PLacid Pools (Cairns), Poolwerx Rockhampton, Spa Lifetsyle (Victoria), Simply Spas (South East Queensdland), Splashes Spa World (Sydney), Spa Rite (Melbourne), Sun Cool Pools and Spas (Maryborough), Humble Waters - (Ceased trading - Canberra)
Identifying product features
RX320 (Tahitian), RX321 (Rio), RX362 (Paradise) RX360 (Hawaiian), RX370 (Miami/Miami Special), RX370D (Miami 2/Hydro), RX372S (Byron Bay Classic), RX372 (Byron Bay Hydro), Rx530 (Bali), RX560S (Caribbean Classic), RX560 (Caribbean Hydro), RX770 (Jamaican Hydro), RX761 (Riviera Hydro, RX761 (Rivera Pro)
Identifying numbers
Other identifying numbers
RX320 (Tahitian), RX321 (Rio), RX362 (Paradise) RX360 (Hawaiian), RX370 (Miami/Miami Special), RX370D (Miami 2/Hydro), RX372S (Byron Bay Classic), RX372 (Byron Bay Hydro), Rx530 (Bali), RX560S (Caribbean Classic), RX560 (Caribbean Hydro), RX770 (Jamaican Hydro), RX761 (Riviera Hydro, RX761 (Rivera Pro)
Dates available for sale
-
Where the product was sold
New South Wales
Queensland
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2010/11718 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
