Product description

Omega and Smeg dishwashers manufactured between November 1998 and May 2003

NOTE: THIS RECALL HAS BEEN RE-ANNOUNCED DUE TO RECENT FIRES CAUSED BY THE PRODUCT.

See a list of details to help identify the product

Reason the product is recalled

A plastic-coated capacitor fitted to the dishwashers in question has a potential to overheat, leading to a failure of the dishwasher and possible water, smoke and/or heat damage.

The hazards to consumers

Overheating

What consumers should do

Customers should first identify whether they have the affected model and then call on 1300 739 033 or 1300 768 112 (9am to 5pm Monday to Friday) for instructions. Further details of the recall can be found at the following web address: http://www.omegaappliances.com.au/recalls.aspx

Details to help identify the product

Supplier running the recall

Hagemeyer Brands Australia Pty Limited

Identifying product features

The affected dishwashers have a 9-digit serial number ending in either 0,1,2,3,8 or 9. The serial number is located on the inside edge of the dishwasher door on the right hand side.

Identifying numbers

Other identifying numbers

The affected dishwashers have a 9-digit serial number ending in either 0,1,2,3,8 or 9. The serial number is located on the inside edge of the dishwasher door on the right hand side.

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2004/7295 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.