Product description

The Onga VF150 Submersible Pump has been sold throughout Australia and New Zealand via the Onga Dealer Network

See a list of details to help identify the product

Reason the product is recalled

A potential fault exists in the stainless steel motor housing/casing material that may split allowing water to enter the motor windings. This has the potential to cause an electric shock to the operator.

The hazards to consumers

Electric shock

What consumers should do

Cease operation of the pump and isolate it from electrical power. Please return the pump to the place of purchase for a replacement. Call the recall hotline 1800 881 173 between 8:30am and 5:00pm Monday to Friday to locate your nearest Onga Dealer or speak to a Pentair Water representative.

Details to help identify the product

Supplier running the recall

Who sold the product

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Identifying product features

Serial numbers 12-08 C00001 (built Dec 2008) to 06-09 C99999 (built June 2009). The serial number is located on the side of the pump body on the rating label. This product was sold by Pentair Water between January and August 2009.

Identifying numbers

Other identifying numbers

Serial numbers 12-08 C00001 (built Dec 2008) to 06-09 C99999 (built June 2009). The serial number is located on the side of the pump body on the rating label. This product was sold by Pentair Water between January and August 2009.

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/11007 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.