Reason the product is recalled
A defect of the ventilation wheel could cause a break of the device housing.
The hazards to consumers
If the housing is broken then smaller parts of the ventilation wheel could be ejected, and the risk of injury cannot be excluded. There is the possibility of electric shock if live components were exposed from broken housing, although there have been no reported incidents of this.
What consumers should do
We kindly ask that consumers immediately stop using the sander and visit www.sandercare.com to find out if the sander is affected. Alternatively contact the hotline on 0011 800 8364 6704 for details on how to receive a replacement model.
Contact Details:
* Website: www.bosch-do-it.com.au or www.sandercare.com
* Sander Hotline (freecall): 0011 800 8364 6704
* Email: CustomerService.PT@au.bosch.com
Contact Details:
* Website: www.bosch-do-it.com.au or www.sandercare.com
* Sander Hotline (freecall): 0011 800 8364 6704
* Email: CustomerService.PT@au.bosch.com
Details to help identify the product
Supplier running the recall
Robert Bosch (Australia) Pty Ltd
Who sold the product
Sold to Australian hardware stores and automotive retailers. Bunnings, Mitre 10, Supercheap Auto, Danks Hardware and other selected retailers from June 2007 to August 2009.
Identifying product features
PSS 2, PSS 20, PSS 190, PSS 200, PSS 250 and PSS 2000. Serial number
786xxxxxx - 788xxxxxx.
Identifying numbers
Other identifying numbers
PSS 2, PSS 20, PSS 190, PSS 200, PSS 250 and PSS 2000. Serial number
786xxxxxx - 788xxxxxx.
786xxxxxx - 788xxxxxx.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15143 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.