Product description

OTTO True Wireless rechargeable ear buds TW100
White

Product Code OTSLTHW08
Batch Code FD

Product is supplied with a white USB charging cord, minimum length 250mm.

See a list of details to help identify the product

Reason the product is recalled

The USB charging cord included with the Otto True Wireless Earbuds White TW100 may overheat and burn through.

The hazards to consumers

If the charging cord overheats and burns through, this may cause a fire, increasing the risk of serious injury or death.

What consumers should do

Consumers should immediately cease using the charging cord and return the product to Officeworks for a full refund.

For your nearest Officeworks store visit www.officeworks.com.au

For further information, please contact the Officeworks Customer Service Centre by phone on 1300 OFFICE (633 423).

Details to help identify the product

Supplier running the recall

Who sold the product

Officework Stores
Online

Identifying numbers

Barcode number

9341694535562

SKU

OTSLTHW08

Dates available for sale

-

Where the product was sold

Nationally
Online

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18616 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.