Product description
Outdoor Bluetooth audio speakers with a "f" logo on the front.
See a list of details to help identify the product
Reason the product is recalled
There may be a failure of the over-charging prevention circuit in the Outdoor Bluetooth Speaker, due to charging with an incompatible USB charger and/or battery quality.
The hazards to consumers
If the defect occurs, this poses a fire risk, which may result in injury or property damage.
What consumers should do
Consumers should stop using the speakers and are asked to dispose of the product immediately.
To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.
Ensure that you provide the code “SPKR1" in your correspondence and include written confirmation that you have disposed of the product. You will receive a full refund including shipping fees from Groupon.
If you require further information about the recall please contact our Groupon Customer Service on https://www.groupon.com.au/customer_support
To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.
Ensure that you provide the code “SPKR1" in your correspondence and include written confirmation that you have disposed of the product. You will receive a full refund including shipping fees from Groupon.
If you require further information about the recall please contact our Groupon Customer Service on https://www.groupon.com.au/customer_support
Details to help identify the product
Supplier running the recall
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16567 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
