Reason the product is recalled

The fan unit and supplied power cords have no Australian certificate of conformity or approval and may not comply with Australian Safety Standards.

The hazards to consumers

Poses a fire and electric shock hazard to users.

What consumers should do

Consumers should discontinue using the product immediately and return the product to BIG W stores for a full refund.

Details to help identify the product

Supplier running the recall

OZtrail Leisure Products

Who sold the product

Big W

Identifying numbers

SKU

883517

Other identifying numbers

H-BIGW-GCL-F10R

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16221 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.