Product description
IXL Portable or Wall Mounted Panel Heaters
Model No. 72625 (1800W) 72645 and 72646 (2400W)
Model No. 72625 (1800W) 72645 and 72646 (2400W)
See a list of details to help identify the product
Reason the product is recalled
Sampford IXL has received reports of internal failures.
The hazards to consumers
The defects may may lead to overheating resulting in potential fire or hazardous melting of internal product components.
What consumers should do
Customers must immediately stop using the heater and contact Sampford IXL for a refund and to make arrangements for collection by Sampford IXL. If you are unsure of your heater’s model number, please call for assistance. Please do not attempt to remove and disconnect permanently wired heaters. Sampford IXL may be contacted on 1800 035 410 (in Australia) or 0800 760 028 (if you are in New Zealand) Mon-Fri between 9am - 5pm AEDT.
Details to help identify the product
Supplier running the recall
Who sold the product
See list of traders in supporting documentation below.
Identifying product features
Model No. 72625 (1800W) 72645 and 72646 (2400W)
Identifying numbers
Other identifying numbers
Model No. 72625 (1800W) 72645 and 72646 (2400W)
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2010/11364 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
