Product description

Certain variants and packs of Pall Mall and Dunhill cigarettes featuring the "Smoking Causes Heart Disease" Graphic Health Warning

See a list of details to help identify the product

Reason the product is recalled

One of the seven Set B Graphic Health Warnings (the "Smoking Causes Heart Disease" GHW) features the previously mandated image, not the current one, which was replaced by the Competition and Consumer (Tobacco) Amendment Information Standard 2012.

The hazards to consumers

The required Graphic Health Warnings have been specifically developed to assist in preventing deaths and illness attributable to tobacco products by preventing uptake or relapse and encouraging cessation of tobacco use.

What consumers should do

Return the product to the place of purchase for a full refund or a replacement product.

Details to help identify the product

Supplier running the recall

British American Tobacco Australia

Who sold the product

Various tobacco retailers

Identifying product features

Pall Mall Smooth Amber 40s - EAN 9310797271653 Dunhill 2x25 Distinct Blue (twin pack carton, not individual packets) - EAN 9310797265829 Dunhill 2x25 Infinite White (twin pack carton, not individual packets) - EAN 9310797267458 Dunhill 2x25 Premier Red (twin pack carton, not individual packets) - EAN 9310797267434 Dunhill 2x25 Refined Grey (twin pack carton, not individual packets) - EAN 9310797267441 Pall Mall Slims 23/138 Fine Silver (cartons, not individual packets) - EAN 9310797277983 Pall Mall Slims 23/138 Menthol Green (cartons, not individual packets) - EAN 9310797278027 Pall Mall Slims 23/138 Smooth Amber (cartons, not individual packets) - EAN 9310797277969 Pall Mall Slims 23/138 Rich Blue (cartons, not individual packets) - EAN 9310797277945 Dunhill Fine Cut 20/200 Navy (cartons and individual packets) - EAN 9310797256223 Dunhill Fine Cut 20/200 White (cartons and individual packets) - EAN 9310797256506

Identifying numbers

Other identifying numbers

Pall Mall Smooth Amber 40s - EAN 9310797271653
Dunhill 2x25 Distinct Blue (twin pack carton, not individual packets) - EAN 9310797265829
Dunhill 2x25 Infinite White (twin pack carton, not individual packets) - EAN 9310797267458
Dunhill 2x25 Premier Red (twin pack carton, not individual packets) - EAN 9310797267434
Dunhill 2x25 Refined Grey (twin pack carton, not individual packets) - EAN 9310797267441
Pall Mall Slims 23/138 Fine Silver (cartons, not individual packets) - EAN 9310797277983
Pall Mall Slims 23/138 Menthol Green (cartons, not individual packets) - EAN 9310797278027
Pall Mall Slims 23/138 Smooth Amber (cartons, not individual packets) - EAN 9310797277969
Pall Mall Slims 23/138 Rich Blue (cartons, not individual packets) - EAN 9310797277945
Dunhill Fine Cut 20/200 Navy (cartons and individual packets) - EAN 9310797256223
Dunhill Fine Cut 20/200 White (cartons and individual packets) - EAN 9310797256506

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13806 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.