Product description
Panasonic corded power adaptor model PS06H50K1000AD.
The power adaptor was supplied as part of these pet products:
- Panasonic Smart Pet Feeder - Model: CP-JNF01FW
- Panasonic Pet Water Fountain - Model: CP-JNW01FW
Affected manufacturing batch numbers:
- 2320
- 2322
- 2401
See a list of details to help identify the product.
Reason the product is recalled
The power plug may break apart and expose live wires.
The hazards to consumers
Risk of serious injury or death due to electrocution from contact with the live wires.
What consumers should do
Stop using the product and turn the power off at the switch immediately.
Check the model and batch number on the face of the plug.
Visit Panasonic’s recall page to check if your product is affected and arrange a replacement free of charge.
Contact
Panasonic Australia Pty Ltd
Email: ccc@panasonic.mailus.com.au
Call: 1800 062 255
Details to help identify the product.
Supplier running the recall
Who sold the product
Amazon Australia
Betta Electrical
Bi-Rite
Harvey Norman
JB Hi-Fi
Identifying numbers
Electrical approval number
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20366 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.