Product description
Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx
Battery Pack serial number: FZ-VZSU84U
See a list of details to help identify the product
Reason the product is recalled
The hazards to consumers
What consumers should do
Firstly, consumers should remove the battery pack and use with the unit plugged into a power source. If using the tablet in the field, consumers should go to www.panasonic.com.au/fzg1productissue to download a BIOS utility upgrade from Panasonic that will allow a safer use of the battery pack.
Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components.
For further information consumers can contact Panasonic on 1800 700 006 (Monday to Friday 8.30am - 5pm AEST), by emailing panasonicrecall@salmat.com.au or go to www.panasonic.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16009 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
