Product description
Presscontrols already installed and working correctly are not subject to recall (by definition are wired correctly). This recall only applies only to new Presscontrols that have yet to be installed.
See a list of details to help identify the product
Reason the product is recalled
Internal wiring may be incorrect. In the worst case, if the active & earth wires have been switched, this can lead to the pump body connected to the Presscontrol becoming 'live'.
The hazards to consumers
Electric shock.
What consumers should do
New Presscontrols can be returned to their place of purchase for inspection or replacement at the discretion of the retailer. Alternatively, consumers can contact Pentair Water direct on 1800 664 266 to arrange for inspection and replacement, if required.
Details to help identify the product
Supplier running the recall
Pentair Water Australia/New Zealand
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8516 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
