Product description
Electric long tail cargo bike.
See a list of details to help identify the product.
Reason the product is recalled
The affected kickstand mounting plate welds may be faulty on some bicycles and the kickstand may fail if it overloaded.
Consumers may not be aware of the risks associated with the kickstand use or carrying a passenger on the rear section of the bicycle.
The hazards to consumers
Risk of serious injury or accident if a passenger on the rear seat section of the bicycle comes into contact with the bicycles moving parts.
Risk of injury and property damage if the kickstand fails while in use.
What consumers should do
Stop using affected bicycles and contact 99 Bikes to arrange for a frame inspection of your bicycle.
99 Bikes will repair and attach warning labels to affected bicycles. Some bikes may require replacement of the entire frame.
Contact
99 Bikes Pty Ltd
Call: 1800 990 523 7:30 AM to 4:00 PM Monday to Friday
Email: help@99bikes.com.au
Details to help identify the product.
Supplier running the recall
Who sold the product
Identifying product features
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20363 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
