Product description
Sarken crampons (any binding system, black or orange colour metallic parts). Purchased between 1 November 2003 and 31 August 2007.
See a list of details to help identify the product
Reason the product is recalled
The front points of Sarken crampons are susceptible to premature wearout following heavy use. This means cracking of the metal forefoot near the front point(s), followed by possible breakage if usage continues.
The hazards to consumers
Injury
What consumers should do
Stop using the Sarken Crampons (any binding system, black or orange colour metallic parts). Call toll-free telphone number 1800 634 853 or email: sarken_recall@spelean.com.au. Replacement product or a refund will be given to consumers who return the recalled product.
Details to help identify the product
Supplier running the recall
Spelean Pty Ltd
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2007/9500 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
