Product description

This product is a Control Device (Thermostat) for pet warming. The recall applies to all THAT 040 thermostats that do not have the approval number V02218 marked on the product label.

See a list of details to help identify the product

Reason the product is recalled

The product may not afford earth continuity from the socket outlet. An electric hazard may exist if the device is used in conjunction with a class 1 (earthed) appliance if the appliance becomes fault. (e.g. exposed metal parts become live through leakage).

The hazards to consumers

Electric shock.

What consumers should do

Return the product to an authorised Petzone Dealer and the thermostat will be rectified at the company's expense.

Details to help identify the product

Supplier running the recall

Thermofilm Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2002/5717 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.