Product description
This is a mains voltage LED spot light lamp used primarily in professional applications such as the hospitality industry.
See a list of details to help identify the product
Reason the product is recalled
A small quantity of product has been found to present electrical current leakage to the metal housing. This electrical current leakage can occur approximately half an hour after the lamp has been switched on and could result in the lamp becoming live.
The hazards to consumers
If the lamp becomes live and is touched this will result in an electric shock.
What consumers should do
If installed, end-users are advised to ensure the power is switched off and remove the lamp from the light fitting.
End-users should return any Master LED spot MV GU10 8W lamps that they hold for immediate reimbursement via credit card (VISA or MasterCard) or EFT.
Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde NSW 1670
For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.
End-users should return any Master LED spot MV GU10 8W lamps that they hold for immediate reimbursement via credit card (VISA or MasterCard) or EFT.
Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde NSW 1670
For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.
Details to help identify the product
Supplier running the recall
Philips Lighting Australia
Who sold the product
Sold by specialist lighting stores and electrical wholesale outlets.
Identifying product features
Please see the attached pdf file.
Identifying numbers
Other identifying numbers
Please see the attached pdf file.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13437 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
