Product description
Philips UV-C disinfection air unit G2.
Sold between 1 August 2021 – 15 December 2022.
Affected products will display a date code on the box or at the rear of the unit. The date code is YYYYMMDD. Products showing a date code of before 20221215 (15 December 2022) are affected.
Model
Brand
See a list of details to help identify the product
Reason the product is recalled
The product may ignite and catch on fire.
The hazards to consumers
There is a risk of serious injuries or death, and damage to property.
Fires have occurred.
What consumers should do
- Stop using the product and unplug it from power immediately.
- Contact Signify to arrange for a replacement product.
Contact
Signify Australia Limited
Call: 1300 304 404 – Monday to Friday, 8:00 am – 5:00 pm
Email: claim.au@signify.com
Details to help identify the product
Supplier running the recall
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20415 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.