Product description
Output: 3-24V DC 0.01-1.2A
Product output voltage labelled according to use
GPE053h - Vxxxyyy-4. "h" - A denotes output - DC connector cord with DC connector or B for USB port.
"xxx" denotes output voltage (either 030-240) for 3.0 to 24vDC in steps of 0.1v
"yyy" denotes output current (001-120 for 0.01-1.20A in steps of 0.01A
Australian Adaptor only supplied with Power Supply as an entity - incidents only have occurred with the adaptor NOT the actual power supply.
See a list of details to help identify the product
Reason the product is recalled
The hazards to consumers
What consumers should do
Consumers who have been supplied with a power supply with the affected plug adaptor between 1 October 2011 and 31 July 2014 should contact Sonova Australia Pty Ltd for a replacement unit.
Consumers can call Sonova Australia on: 02 8858 1854, email recall.adaptor@sonova.com or visit www.sonovarecall.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Affected products have been distributed through Hearing Care professional retail outlets.
Identifying numbers
Electrical approval number
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15788 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.