Product description
A plug-in control unit with remote.
Compatible with all HEATSTRIP outdoor heaters.
The button battery for the remote does not come installed and is supplied separately in a bag.
Model
See a list of details to help identify the product.
Reason the product is recalled
The product does not comply with the mandatory standards for button/coin batteries.
The battery packaging has not been tested as required by the mandatory safety standard and may not be child resistant.
The product and included battery do not include the required warning information.
The hazards to consumers
There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and swallow or place them inside their body.
Severe or fatal injuries can happen in 2 hours or less.
Consumers may not be aware the product contains button batteries.
What consumers should do
Consumers should immediately stop using the remote control and keep it out of reach of children.
Consumers should contact Thermofilm to arrange for a replacement remote control.
For more information, consumers should contact Thermofilm by phone on 1300 014 389 or via email at product.recalls@thermofilm.com.au
Details to help identify the product.
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20186 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
