Product description

The Plum Metal Nest Swing with Mist has a fabric nest swing. It can connect to a hosepipe to create mist.

See a list of details to help identify the product

Reason the product is recalled

Some swing sets may have a rope manufacturing defect.

The hazards to consumers

This defect can cause the rope to detach from its plastic joint under load, potentially resulting in an injury.

What consumers should do

Consumers should stop using the swing immediately and take all reasonable steps to prevent children using the swing. If possible, remove the nest swing from the frame.

Plum will send consumers replacement ropes, with fitting instructions and tools to enable you to change the ropes. Plum expects to dispatch these ropes during the week commencing 15th May 2018.

For further information, please contact the customer service team by phoning 02 8968 2200 or emailing aushelpdesk@plumproducts.com

Details to help identify the product

Supplier running the recall

Who sold the product

Online retailers

Dates available for sale

-

Where the product was sold

Nationally
Online

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/16764 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.