Product description
Plush knitted hot water bottles - pink and grey
See a list of details to help identify the product
Reason the product is recalled
The hot water bottles did not have the full mandatory warning or instructions marked on the product packaging as specified in the Trade Practices (Consumer Product Safety Standard) (Hot Water Bottles) Regulations 2008. Additionally, the warning message, “Do not use boiling water” was not permanently marked on the bottle.
The hazards to consumers
Due to incorrect labelling and the lack of mandatory cautionary markings on the bottle, consumers could misuse the product and suffer serious burns as a result.
What consumers should do
Consumers should cease using this product immediately and return it to the place of purchase to obtain a full refund.
Details to help identify the product
Supplier running the recall
Who sold the product
Pharmacies and gift stores
Identifying product features
Product Codes:
1. S-HWB008 (Grey)
2. S-HWB010 (Pink)
Batch No: 11
Identifying numbers
Other identifying numbers
Product Codes:
1. S-HWB008 (Grey)
2. S-HWB010 (Pink)
Batch No: 11
1. S-HWB008 (Grey)
2. S-HWB010 (Pink)
Batch No: 11
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12698 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
