Product description

Pocket Power - Portable charger bank
Styles 419501 & 419502 with colour codes 01-23
Style and colour codes can be found on the back of the packaging

See a list of details to help identify the product

Reason the product is recalled

The product does not comply with relevant electrical safety standard and has the potential to overheat.

The hazards to consumers

Potential risk of fire and electric shock.

What consumers should do

Consumers should immediately stop using the Portable Charger Bank and return to any Cotton On or Cotton On Body store for a full refund.

For more information, consumers can contact Cotton On Clothing on 1800 420 176 (Monday to Friday, 8am – 5pm AEST), or email customerenquiries@cottonon.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Cotton On stores
Cotton On Body stores
Online at https://cottonon.com/AU/

Identifying numbers

Other identifying numbers

Styles 419501 and 419502

Dates available for sale

-

Where the product was sold

New South Wales
Online
Queensland
South Australia
Victoria
Western Australia

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17319 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.