Product description

Model TAC-1417C.

See a list of details to help identify the product

Reason the product is recalled

The defect relates to possible overheating of water within the unit. This overheating may cause: Failure in certain components causing a risk of water leaking from the unit to contain an electrical charge; and a risk of scalding when the water is drained from the unit during operation. There is no safety warning alerting users to this risk.

The hazards to consumers

Electrocution/scalding

What consumers should do

Teco Australia Pty Ltd will contact all customers who purchased the air conditioner. The full purchase price will be refunded upon the return of the unit to the retailer.

Details to help identify the product

Supplier running the recall

Teco Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9057 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.