Product description

Portable Air Conditioner Models GDC18RWA & GDC18RBA

See a list of details to help identify the product

Reason the product is recalled

If used for an extended duration there is the potential for the motor capacitor to overheat.

The hazards to consumers

Potential fire or smoke hazard if the product was to overheat.

What consumers should do

Cease use of the Portable Air Conditioner immediately and contact Glen Dimplex Australia on 1300 556 816 between 8.30am–5.00pm EST (Mon – Fri) or email techservau@glendimplex.com.au. Glen Dimplex will arrange for the product to be collected and replaced with an equivalent model.

Details to help identify the product

Supplier running the recall

Who sold the product

Harvey Norman, Good Guys, Betta Electrical, Bi Rite, Retravision, Radio Rentals, Clive Peeters, Clive Anthonys, Domayne, Joyce Mayne, Kambos, Porters, Rick Hart, AGL and Origin Energy

Identifying product features

Affected serial numbers: Products manufactured in 2009 - 93800001-93801000, 94000001-94001068, 94600001-94601750 and 95000001-95001068.

Identifying numbers

Other identifying numbers

Affected serial numbers: Products manufactured in 2009 - 93800001-93801000, 94000001-94001068, 94600001-94601750 and 95000001-95001068.

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15446 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.