Product description
Power charger for the HP Chromebook 11 computer
See a list of details to help identify the product
Reason the product is recalled
The HP Chromebook 11 Charger may overheat and/or melt.
The hazards to consumers
If the HP Chromebook 11 Charger overheats or melts, the risk is potential dermal injury and damage to materials from contact with an overheated charger. There may also be a potential fire risk, although no fire has been reported.
What consumers should do
Consumers should stop using the HP Chromebook 11 Charger. Google will directly contact consumers who purchased an HP Chromebook 11 computer to arrange a free replacement power charger. Consumers can use other micro-USB chargers to charge their HP Chromebook 11 computer in the meantime.
Details to help identify the product
Supplier running the recall
Google Inc.
Who sold the product
JB Hi-Fi
Identifying product features
Model name/number of the HP Chromebook 11 Charger: MU15-N1052-A00S
Branding: LEI F4
Identifying numbers
Other identifying numbers
Model name/number of the HP Chromebook 11 Charger: MU15-N1052-A00S
Branding: LEI F4
Branding: LEI F4
Where the product was sold
New South Wales
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13874 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
