Product description

A Small Hotwater Bottle with a knitted colourful cover over it

See a list of details to help identify the product

Reason the product is recalled

On the advice of NSW Fair Trading, Universal Enterprises, as a responsible supplier of giftware and homewares, is voluntarily recalling the above hot water bottles. The hot water bottles were offered for sale at Myer stores nationally between August 2008 and September 2009.

The hazards to consumers

These hot water bottles have been identified as not being of the required thickness. This failure could result in users suffering serious burns.

What consumers should do

Consumers should stop using these products immediately and return to the place of purchase for a full refund. If a replacement is required please contact our head office, details below

Universal Enterprises
1 Stafford Street
Abbotsford Victoria 3067
Telephone number 03 9415 8111
Fax: 03 9415 7011
Email: monica@universal-ent.com or telephone 03 9445 3406 extension 106

Details to help identify the product

Supplier running the recall

Universal Enterprises

Who sold the product

MYER STORES

Identifying product features

111445

Identifying numbers

Other identifying numbers

111445

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/11523 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.